This means freeing up time that the store's employees can spend on increased service and a better shopping experience for customers. Pricer Customers include retail chains around the world. To date, Pricer has sold 200 million electronic shelf edge labels to 17,000 stores in more than 50 countries. To be able to track large quantities of products throughout the life cycle, Pricer needed a tailor-made system.
Strativ has developed one web application for traceability, where Pricer can track every item, group of items, etc., throughout its life cycle. Strativ has also designed and built RMA tools (Return Merchandise Authorization) for Pricer, which is a web application for handling RMA claims. The tools include customer portal with KPIs and reports, self-service and validation.
Pricer are satisfied with the project management, competence and solution that Strativ delivered. The result is one good control of the product life cycle through traceability and increased customer satisfaction through RMA tool.